Dtex Consulting

Dtex Consulting is the choice for IT services for all small and medium businesses in Mid Bedfordshire and surrounding areas.

Established in 2003 we have consistently provided exceptional service to a growing list of loyal clients and pride ourselves in our quality of work as well as our dedication to quick and reliable response to our client's needs.

With no fixed contracts or ongoing commitment from you we provide the flexibility that your business needs even through difficult times.

By providing a single source for advice, supply and support of all your IT requirements we differentiate ourselves from many other similar companies and can often beat their prices.

The following gives an overview of some of the services we provide. For more information please click on the tabs below.
  • Help and advice to help you get the best IT for your needs.
  • Specification, supply, installation and support of all office hardware and software.
  • Specification, supply, installation, configuration and support for all your networking needs - from the required equipment such as routers and switches through to the physical wiring.
  • Supply, installation and support of the most appropriate server solution.
  • Training to help your business get the most out of your IT.
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PCs and Laptops

PCs and laptops are one of the most important elements of any companies IT infrastructure. They are the front-line troops and because of this you need quality, reliability and above all else you need machines that are fit for purpose.

Dtex Consulting will work with you to understand your needs. We know that you will want all computers to be effective and reliable for a number of years before being replaced so we will find the most appropriate solution from only the most respected and reliable manufacturers.

We will install and configure any new machines to ensure that they are ready to go, secure and updated with any available software updates as well as providing experienced support to both new computers and also any existing ones that you already have.

It's usually a mistake to purchase the most powerful PC you can if all it will ever be used for is internet acces, email and the occasional word processing document.

In the same way buying the cheapest you can find often turns out to be a false economy. It won't be able to perform even the simplest tasks at anything more than a snail's pace. Sooner rather than later this will lead to frustration and it's only going to get worse over time!

We will only supply computers from reputable manufacturers which means that you get reliability, warrantees you can trust and good value. Respected brands means state of the art manufacturing facilities which provide economy of scale along with tried and tested components.

Every company knows that computers go wrong, and our commitment doesn't end when the computer is installed.

We are there for you to provide support whenever you need it, to make sure that your computer equipment is working as best as it can. With our low hourly rate and 'no fixed contract' approach we provide exceptional support while giving your business the flexibility that it needs. This support is not just limited to new hardware that you purchase through us, we will provide support to your complete IT infrastructure.

Many of our clients have told us about the frustration caused by support companies that turn up late, and sometimes not at all! Our commitment to all our clients is that we turn up when we say we will, or we will let you know in advance if we can't and will rearrange our visit.

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Servers

A file server provides the heart of any network that has more than one computer attached to it.

It allows you to share resources, such as printers and files, and provides a secure environment that gives you the confidence that your company imformation is safe.

With centralised security your employees will be able to login at any computer with the same credentials and access all the shared resources they need.

When a reliable backup solution is included you can have all the benefits of sharing and security as well as knowing that all your important company data is secure from hardware loss, viruses and human error.

We recommend Microsoft Small Business Server for any small or medium business that needs centralised server capabilities. The following list is just a few of the benefits available:
  • Centralised Security across your organisation.
  • Shared resources such as files and printers.
  • Centralised 'on-premise' email giving you a secure email environment.
  • Sharepoint services providing powerful facilities to share information. Sharepoint includes document libraries, calendars, group emails, discussion boards to name just a few.
  • Internal intranet which can be used for internal websites or applications.
  • Microsoft SQL Server (premium version only) providing you with an enterprise class database tool.
A central server needs administration to keep it running smoothly and to keep your IT environment secure.

Dtex Consulting can provide all the services you need to ensure that your server and network are operating as they should and that any problems you experience are resolved as quickly and painlessly as possible.

Scheduled maintenance on your equipment needs to be carried out with minimal impact to your business. To keep your company running smoothly we can work outside of normal business hours and even at weekends for our normal low hourly rate.

Installing a server may be cheaper than you think and could have a massive positive impact on your business. Call us to see whether this could be the best option for you.

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Software

Like any tool, having the correct software for the job is essential.

We will work with you to understand your requirements in order to recommend the correct software solution for you. In the vast majority of cases the best solution will be available as an existing 'off the shelf' packaged product.

From Microsoft Office to more specific applications we can use our network of suppliers to get you the best price.

After puchasing we can install, configure and support the application for as long as you need our help. We can even provide training courses in most cases.

If you need something specific and bespoke we can design and develop an application suited exactly to your needs.

From small programs running on individual computers through to Line of Business applications running on central servers we have the experience and skills to provide the correct solution for your business.

Many of the applications we have developed use industry leading database products to store and manipulate data, and there are many websites that are powered by our bespoke solutions.

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Networking

In today's business world it is almost impossible for any company to exist without a reliable network.

Whether this is one PC with a connection to the internet or many computers with the need to communicate with each other, shared printers, servers and the internet the need for a reliable and robust network is essential.

Dtex Consulting have the skills and experience to identify and supply the equipment you need, as well as installing and configuring it to ensure that your network provides the connectivity your business needs.

Whether a small company needing internet connectivity or a larger one with more complex communication requirements we can help.

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Consultancy

At Dtex Consulting we know how confusing IT can be for many small businesses.

We are here to help. Whether you need advice on the best equipment for your needs or just looking for information on the newest IT trends and how your business can benefit from them, all you need to do is ask.

With many years experience in the IT industry we can provide the answers you need. If we don't know the answer we will do the research to find it.

Many businesses have to deal with more than one company for their IT needs - for example, software and hardware support, networking and internet connectivity.

Apart from the extra inconvenience this causes it often leads to confusing and conflicting advice. This is made even worse when you have a problem - with multiple companies involved there can be a tendancy for each to deny the problem is anything to do with them.

With Dtex Consulting you just have one company to deal with - we will communicate with all third-parties and make sure that any advice you receive is consistent and that any problems you may experience are dealt with in the quickest and simplest way possible.

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Training

From help on a 'one to one' basis to more formal classroom style training Dtex Conulting can provide all the assistance you need to get the most out of your IT.

If you need training for your staff we can provide bespoke courses designed to teach them exactly what you need them to know in order to be most productive for your business.

In addition we run workshops on areas such as basic computer security and computer skills. These workshops are open to the general public as well as businesses. If you would like us to come in and run one of our workshops for your staff please contact us and we can tailor this to your requirements.

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Call: 01767 310236
Remote Support

Single source for all of your IT needs

We always put our customers first

Out of hours and weekends at no extra cost

We turn up when we say we'll turn up

We don't tie customers into fixed contracts

PCs and Laptops
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Servers
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Software
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Networking
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Consultancy
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Training
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